What Is Leanbase Compass?

What Is Leanbase Compass?

The AI-Powered Tool Helping Product Teams Stay User-Centric & Action-Ready

1. About Compass

Leanbase Compass is an AI-powered platform that automatically gathers and analyzes user feedback from every channel, bringing it all into one centralized hub without wasting time on manual work. It highlights what matters most and helps teams move faster by turning key topics into prioritized tasks.        

2. What Can Compass Do for You?

Leanbase Compass helps your team stay focused, aligned, and fast by making sense of what your users are really saying.

With AI-powered analysis, Compass instantly transforms scattered feedback into clear, structured insights. You no longer waste hours tagging, sorting, or guessing what matters. Compass shows you what’s rising, what’s urgent, and what’s worth building next.

AI-powered automatically groups feedback by product area or topic, filters insights by customer segment or business impact, and highlights trends over time so your team can prioritize with confidence.

Once you spot what needs action, you can assign tasks directly inside Compass. No switching between spreadsheets, docs, or chat tools. Everyone from CS to Product to Engineering can stay in sync and resolve issues faster.

Compass also respects your data. Built-in privacy controls, data masking, and GDPR/CCPA compliance ensure you move fast and stay secure.

If your team is drowning in feedback but starving for clarity, Compass turns the noise into direction.

4. Why Compass Is Different

Most tools can only help you collect feedback. But Compass helps you understand it deeply, instantly, and in context.

  • Compass doesn’t just collect feedback in every channels; it analyzes themes, urgency, and sentiment in real time
  • AI can filter insights by product area, customer segment, or business impact and turn insights into actionable tasks your team can track and resolve
  • With built-in trend detection, Compass surfaces emerging issues and shifting sentiment early so your team can act fast
  • Compass is designed with privacy and compliance at its core, ensuring your data is always secure and fully aligned with GDPR and CCPA standards

5. Who Is Leanbase Compass For?

Leanbase Compass is built for product-led teams who want to stay truly user-centric - not just in theory, but in daily execution.

It's designed for:

  • Product Managers & Product Owners who want to know what to build next, backed by real user insights
  • Customer Support & Success Teams looking to reduce ticket volume and resolve issues faster
  • Startup teams juggling too much at once, needing a clearer way to prioritize feedback
  • Founders & C-level leaders who want to make data-backed roadmap decisions without digging through reports
  • And really, any team tired of guessing what users need and ready to act on what matters most

With Compass, every team member technical or non-technical gets a clearer view of user pain points, requests, and opportunities.

6. Pricing Plans

Leanbase Compass offers flexible pricing that grows with your team’s needs:

  • A Free Early Access program (limited spots!) to test-drive the platform while it’s still invite-only
  • Transparent pricing plans for small startups, scaling teams, and enterprise-level companies coming soon

👉 Don’t guess. Don’t wait

Let Compass helps you know what matters → https://leanbase.com/features/user-compass

Or Book a call and we’ll walk you through it with zero pressure!

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